1. Information We Collect

We collect only the information necessary to provide a safe, age-appropriate learning experience.

Information provided by a parent or guardian may include:

• Child's first name, nickname, or preferred display name
• Child's age category or learning age group
• Parent or guardian name
• Parent or guardian email address
• Account login and subscription details
• Communication preferences

Information collected through platform use may include:

• Learning progress
• Lesson completion status
• Quiz or activity results
• Achievement badges or milestones
• Basic device, browser, and usage information
• Error logs and security-related information

We do not intentionally collect:

• Precise location data
• Child's full legal name, unless required for a specific verified purpose
• Photos of children
• Voice recordings
• Biometric information
• Advertising identifiers
• Data for behavioural advertising

2. How We Use Information

We use information to:

• Create and manage parent-approved child learning accounts
• Provide access to the Safi learning platform
• Personalise content according to age category and learning progress
• Track lesson progress, achievements, and completion
• Improve platform performance and user experience
• Communicate important account, safety, or service updates to parents or guardians
• Prevent misuse, fraud, unauthorised access, or harmful activity
• Meet legal, regulatory, and compliance obligations

We do not use children's personal information for targeted advertising or behavioural marketing.

3. Legal Basis for Processing Information

Where required by applicable law, we rely on one or more lawful bases to process personal information, including:

• Parent or guardian consent
• Performance of our service agreement with parents or guardians
• Legitimate interests, such as improving platform safety and functionality
• Compliance with legal obligations
• Protection of the rights, safety, and wellbeing of users

For children's personal information, we require parent or guardian consent before collecting or using personal data, unless another lawful basis applies under relevant data protection law.

4. Children's Privacy

Safi is designed for children and young learners. We take children's privacy seriously.

• Child accounts must be created or approved by a parent or guardian.
• We do not knowingly collect personal information directly from children without parent or guardian consent.
• We collect only the minimum information needed to support learning.
• We do not allow third-party advertising targeted at children.
• Parents and guardians can review, correct, delete, or restrict the use of their child's information.
• Parents and guardians may withdraw consent at any time.

If we discover that a child has provided personal information without proper parent or guardian consent, we will take reasonable steps to delete or restrict that information.

5. Information We Do Not Sell

We do not sell children's or parents' personal information.

We also do not share personal information with advertisers or marketing companies for targeted advertising.

6. When We May Share Information

We may share limited information only when necessary and appropriate. This may include sharing information:

• With trusted service providers that help us operate the platform
• With payment processors, where subscriptions or payments are required
• With cloud hosting, analytics, security, or technical support providers
• With a parent or guardian connected to the child's account
• When required by law, regulation, court order, or government authority
• When necessary to protect the safety, rights, or security of Safi, users, children, families, or the public

All service providers who process personal information on our behalf are expected to use the data only for the services they provide to Safi and to protect it using appropriate security measures.

7. Cookies and Similar Technologies

We may use limited cookies or similar technologies to:

• Keep users signed in
• Support platform functionality
• Remember basic preferences
• Improve user experience
• Track learning progress
• Detect errors and improve platform security

We do not use cookies for behavioural advertising targeted at children.

Parents and guardians can manage cookies through browser settings. Some platform features may not work properly if essential cookies are disabled.

8. Data Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure hosting and access controls
• Encryption where appropriate
• Limited access to personal information
• Internal data handling rules
• Security monitoring
• Regular review of platform safety and privacy practices

No digital service can guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Safi learning service
• Maintain learning progress and account records
• Meet legal, accounting, tax, or regulatory obligations
• Resolve disputes or enforce our terms
• Protect the safety and security of the platform

Parents or guardians may request account deletion at any time. When an account is deleted, we will delete or anonymise personal information unless we are required to retain certain information by law.

10. Parental and Guardian Rights

Parents and guardians may request to:

• Access their child's personal information
• Correct inaccurate information
• Delete their child's information
• Withdraw consent
• Restrict further collection or use of their child's information
• Close a child's learning account
• Manage communication preferences

To exercise these rights, contact us using the details at the end of this Privacy Policy.

We may need to verify that the person making the request is the child's parent or legal guardian before making changes to a child's account or data.

11. International Users

Safi is built for African learners and may be accessed from different countries.

Where personal information is transferred, stored, or processed outside the user's country, we will take reasonable steps to ensure that appropriate safeguards are applied in line with applicable data protection laws.

12. Data Breaches

If we become aware of a personal data breach that may affect users' privacy or safety, we will take appropriate steps to investigate, contain, and respond to the issue.

Where required by law, we will notify affected users, parents or guardians, and the appropriate regulatory authority.

13. Third-Party Links or Services

The Safi platform may contain links to third-party websites, payment platforms, or services.

We are not responsible for the privacy practices of third-party services that we do not own or control. Parents and guardians should review the privacy policies of any third-party services before using them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will notify parents or guardians through the platform, by email, or by another appropriate method before the changes take effect where required.

The updated version will show the latest "Last updated" date.

15. Contact Us

For questions about this Privacy Policy or to exercise privacy rights, contact us at:

• Email: contact@safimoyo.com
• Company: Safi Education Limited
• Location: Nigeria